lap.JPG
bsp.JPG
Project plan.JPG
1111.JPG
11111.JPG
111111.JPG
1111111.JPG
222.JPG
How patients describe their dental experience
Stakeholder Connection Map
Stakeholder map
 Gagne's model of instructional design was used as a frame work to bring each of the mayor stakeholders (doctors, insurance provider, and patient) together at every touch-point in the user’s journey.
Guiding Principles
Current User Journey
Solution Space
Retracing our steps
A Mirror
System Exchange Map
How would it work?
bps.JPG
IMG_1122.JPG
IMG_1128.JPG
IMG_3374.JPG
pho.JPG
IMG_1131.JPG
IMG_3380.JPG
VPC.JPG
lap.JPG
rew.JPG
as.JPG
mr.JPG
prev / next